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Winning the Digital Wallet Battle

Winning the Digital Wallet Battle

Many providers of credit cards, debit cards, and bank accounts are competing for the ‘default payment’ position in consumers’ digital wallets. The winning payment providers will likely excel at providing appealing customer experiences.
The rapid growth of digital commerce is commonly transforming the way consumers pay for goods and services. Although digital purchases account for just 8 percent of total retail sales today, that share will increase to 14 percent by 2020, when retail e-commerce sales are expected to reach an estimated $4 trillion worldwide.

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